SCI/BU Summer 2008 Crisis Communication

Monday, June 16, 2008

Final Project... Company decided...

Take a look at the following web site to better familiarize yourself with Illini Community Hospital.

  • http://www.illinihospital.org/pages/illini.asp
  • About the hospital: http://www.illinihospital.org/pages/default.asp?NavID=785
  • Mission: http://www.illinihospital.org/pages/default.asp?NavID=796
  • History: http://www.illinihospital.org/pages/default.asp?NavID=797
  • Map: http://www.mapquest.com/maps/map.adp?country=US&countryid=US&addtohistory=&searchtab=address&searchtype=address&address=640+W+Washington+St.+&city=Pittsfield&state=IL&zipcode=62363&search=++Search++
  • Departments in hospital: http://www.illinihospital.org/pages/default.asp?NavID=799
  • Patient services: http://www.illinihospital.org/pages/default.asp?NavID=776
  • Pike County Chamber, IL: http://www.pikeil.org/
  • Pittsfield: http://www.pikeil.org/communities/pittsfield.html
  • Pittsfield, IL city page: http://www.pittsfieldil.org/

Posted by Liz at 6:11 PM

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COMM 391-41

SCI/BU: Crisis Communication

Semester: Summer 2008
Instructor: Kerns

Think, Discuss, Participate

How This Works

Your instructor will post a new blog weekly and you will be expected to visit the blog and comment on the weekly content. You are welcome to comment on my comments or respond to a fellow classmates. (aka, discuss something)

Responding "I agree" will not be sufficient. You must add thought into your comment and must add to the discussion. Pretend this is the most interesting blog you've ever read! Get into it. Healthy conversation never hurt anyone!!

Ongoing Crisis Communication Book

Ongoing Crisis Communication Book

Blog Archive

  • ▼  2008 (47)
    • ►  July (16)
    • ▼  June (31)
      • After the crisis….
      • The Crisis Communication Team
      • Open communication with internal communication art...
      • Question to answer
      • A few moments late
      • Top Ten List - Crisis Management
      • Stakeholders under the crises
      • Class notes, discussion and stakeholders to types ...
      • Final Project... Company decided...
      • For Tomorrow: Crisis Inventory for hopsital
      • If no one is reading/responding, we can have a tes...
      • Final Project ... Company decision!
      • Discussion Question
      • Case Study: Exxon Mobil and the Exxon Valdez
      • Case Study: Johnson & Johnson and Tylenol
      • List of Crises our class came up with...
      • Your Case Studies...
      • Coombs Typology
      • Does anyone have the list we came up with in class?
      • Types of crises that could happen
      • Chamber of Commerce Stakeholders
      • 3 ring binder
      • Gerard Braud on Crisis Communications, Part V (DUD...
      • Gerard Braud on Crisis Communications, Part IV (a...
      • Gerard Braud on Crisis Communications, Part III
      • Gerard Braud on Crisis Communications, Part II
      • Home Crisis Kit -
      • Gerard Braud on Crisis Communications, Part I
      • Video about Jim!
      • Case Studies...
      • Defining Crisis Communications...

RSS Feed: Crisisblogger

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Calendar for the class (tenative)

June 9: Intro to Class, OH MY scenario, introduction to crises, defining crises, what is crisis/issues/disaster management, typology of crises

June 10: Stages of a crisis, what to do when, who might this effect… stakeholders, theory behind crisis communication

June 11: Out of class: library evening for case study research

June 12: Discuss case studies

June 16: Book discussion: Chapters 1 – 4: Crisis Management, Outline for ongoing approach, Prevention and finding the warning signs, and Preventative measures. More info about the final project!

June 17: Book discussion: Chapter 5
Who is in the Crisis Management Team?
Spokesperson

June 18: Media training, types of media to consider, media directory and media log

June 19: Out of class: interview a member of the media about their tips for interview techniques, handling the media on a normal day versus crisis, considerations for press during a crisis, to press conference or not… that is the question, press release to the media during a crisis, how to alert media this isn’t just another press release, and you create a top 10 things to consider or you learned from the interview.

June 23: Discuss what we found about from the actual media!

June 24: Book Discussion: Chapter 6
Crisis Preparation

June 25: Crisis Communication System

June 26: Book Discussion: Chapter 7
Crisis Recognition
Selling the Crisis

June 30: Book Discussion: Chapter 8
Crisis Response

July 1: More crisis response

July 2: How to apply crisis response!!

July 3: Short Class… I know you want to watch the fire
works!

July 7: Discuss Chapter 9 and 10
Post Crisis Concerns

July 8: More Post Crisis

July 9: Wrap Up

July 10: Press Conference, Group Project Due, Individual paper

LinkedIN

Want to be a professional? Join LinkedIn. I personally recommend it for students who are looking to link up to other professionals.
View Elizabeth Kerns's profile on LinkedIn

Contacting Me

So, you realized that you need to contact me but have no clue how to get a hold of me? Two ways: kernsscibu (at) gmail or on myspace at fialakerns. If you need me ASAP, call me.