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COMM 391-41
SCI/BU: Crisis Communication
Semester: Summer 2008
Instructor: Kerns
Think, Discuss, Participate
Semester: Summer 2008
Instructor: Kerns
Think, Discuss, Participate
How This Works
Your instructor will post a new blog weekly and you will be expected to visit the blog and comment on the weekly content. You are welcome to comment on my comments or respond to a fellow classmates. (aka, discuss something)
Responding "I agree" will not be sufficient. You must add thought into your comment and must add to the discussion. Pretend this is the most interesting blog you've ever read! Get into it. Healthy conversation never hurt anyone!!
Responding "I agree" will not be sufficient. You must add thought into your comment and must add to the discussion. Pretend this is the most interesting blog you've ever read! Get into it. Healthy conversation never hurt anyone!!
Ongoing Crisis Communication Book
Blog Archive
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2008
(47)
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June
(31)
- After the crisis….
- The Crisis Communication Team
- Open communication with internal communication art...
- Question to answer
- A few moments late
- Top Ten List - Crisis Management
- Stakeholders under the crises
- Class notes, discussion and stakeholders to types ...
- Final Project... Company decided...
- For Tomorrow: Crisis Inventory for hopsital
- If no one is reading/responding, we can have a tes...
- Final Project ... Company decision!
- Discussion Question
- Case Study: Exxon Mobil and the Exxon Valdez
- Case Study: Johnson & Johnson and Tylenol
- List of Crises our class came up with...
- Your Case Studies...
- Coombs Typology
- Does anyone have the list we came up with in class?
- Types of crises that could happen
- Chamber of Commerce Stakeholders
- 3 ring binder
- Gerard Braud on Crisis Communications, Part V (DUD...
- Gerard Braud on Crisis Communications, Part IV (a...
- Gerard Braud on Crisis Communications, Part III
- Gerard Braud on Crisis Communications, Part II
- Home Crisis Kit -
- Gerard Braud on Crisis Communications, Part I
- Video about Jim!
- Case Studies...
- Defining Crisis Communications...
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▼
June
(31)
RSS Feed: Crisisblogger
Calendar for the class (tenative)
June 9: Intro to Class, OH MY scenario, introduction to crises, defining crises, what is crisis/issues/disaster management, typology of crises
June 10: Stages of a crisis, what to do when, who might this effect… stakeholders, theory behind crisis communication
June 11: Out of class: library evening for case study research
June 12: Discuss case studies
June 16: Book discussion: Chapters 1 – 4: Crisis Management, Outline for ongoing approach, Prevention and finding the warning signs, and Preventative measures. More info about the final project!
June 17: Book discussion: Chapter 5
Who is in the Crisis Management Team?
Spokesperson
June 18: Media training, types of media to consider, media directory and media log
June 19: Out of class: interview a member of the media about their tips for interview techniques, handling the media on a normal day versus crisis, considerations for press during a crisis, to press conference or not… that is the question, press release to the media during a crisis, how to alert media this isn’t just another press release, and you create a top 10 things to consider or you learned from the interview.
June 23: Discuss what we found about from the actual media!
June 24: Book Discussion: Chapter 6
Crisis Preparation
June 25: Crisis Communication System
June 26: Book Discussion: Chapter 7
Crisis Recognition
Selling the Crisis
June 30: Book Discussion: Chapter 8
Crisis Response
July 1: More crisis response
July 2: How to apply crisis response!!
July 3: Short Class… I know you want to watch the fire
works!
July 7: Discuss Chapter 9 and 10
Post Crisis Concerns
July 8: More Post Crisis
July 9: Wrap Up
July 10: Press Conference, Group Project Due, Individual paper
June 10: Stages of a crisis, what to do when, who might this effect… stakeholders, theory behind crisis communication
June 11: Out of class: library evening for case study research
June 12: Discuss case studies
June 16: Book discussion: Chapters 1 – 4: Crisis Management, Outline for ongoing approach, Prevention and finding the warning signs, and Preventative measures. More info about the final project!
June 17: Book discussion: Chapter 5
Who is in the Crisis Management Team?
Spokesperson
June 18: Media training, types of media to consider, media directory and media log
June 19: Out of class: interview a member of the media about their tips for interview techniques, handling the media on a normal day versus crisis, considerations for press during a crisis, to press conference or not… that is the question, press release to the media during a crisis, how to alert media this isn’t just another press release, and you create a top 10 things to consider or you learned from the interview.
June 23: Discuss what we found about from the actual media!
June 24: Book Discussion: Chapter 6
Crisis Preparation
June 25: Crisis Communication System
June 26: Book Discussion: Chapter 7
Crisis Recognition
Selling the Crisis
June 30: Book Discussion: Chapter 8
Crisis Response
July 1: More crisis response
July 2: How to apply crisis response!!
July 3: Short Class… I know you want to watch the fire
works!
July 7: Discuss Chapter 9 and 10
Post Crisis Concerns
July 8: More Post Crisis
July 9: Wrap Up
July 10: Press Conference, Group Project Due, Individual paper
Want to be a professional? Join LinkedIn. I personally recommend it for students who are looking to link up to other professionals.
Contacting Me
So, you realized that you need to contact me but have no clue how to get a hold of me? Two ways: kernsscibu (at) gmail or on myspace at fialakerns. If you need me ASAP, call me.
6 comments:
I think crisis communication is a communcation system in which organizations involved in communications and crisis management report about a crisis and inform the public to take drastic measures for a future crisis.
Caleb
I think Crisis Communications is communicating to the public when there is a crisis. Duh!
Crisis communications deals with having a plan in the event of a crisis; whether the crisis is an office scandal or natural disaster it is in a companies best interest to have a prepared plan of action.
when someone who knows what is going on, tells others who dont know what is going on in a crisis situation.
-whitney
I think that crisis communications is the way a company or organization deals with a crisis in front of the public and the media. It is a plan set up to reduce the negitive impact of a crisis and future crisis'
Information that is sensitive and needs to be announced to the public.
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