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COMM 391-41
SCI/BU: Crisis Communication
Semester: Summer 2008
Instructor: Kerns
Think, Discuss, Participate
Semester: Summer 2008
Instructor: Kerns
Think, Discuss, Participate
How This Works
Your instructor will post a new blog weekly and you will be expected to visit the blog and comment on the weekly content. You are welcome to comment on my comments or respond to a fellow classmates. (aka, discuss something)
Responding "I agree" will not be sufficient. You must add thought into your comment and must add to the discussion. Pretend this is the most interesting blog you've ever read! Get into it. Healthy conversation never hurt anyone!!
Responding "I agree" will not be sufficient. You must add thought into your comment and must add to the discussion. Pretend this is the most interesting blog you've ever read! Get into it. Healthy conversation never hurt anyone!!
Ongoing Crisis Communication Book
Blog Archive
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2008
(47)
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July
(16)
- Caleb's article review
- Whitney's article Review
- Katie's article review
- Jill's article review
- Claire's article review
- Tomorrow
- July 1 - Question 9
- July 1 - Question 8
- July 1 - Question 7
- July 1 - Question 6
- July 1 - Question 5
- July 1 - Question 4
- July 1 - Comment 1
- July 1 - Question 3
- July 1 - Question 2
- July 1 - Question 1
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▼
July
(16)
RSS Feed: Crisisblogger
Calendar for the class (tenative)
June 9: Intro to Class, OH MY scenario, introduction to crises, defining crises, what is crisis/issues/disaster management, typology of crises
June 10: Stages of a crisis, what to do when, who might this effect… stakeholders, theory behind crisis communication
June 11: Out of class: library evening for case study research
June 12: Discuss case studies
June 16: Book discussion: Chapters 1 – 4: Crisis Management, Outline for ongoing approach, Prevention and finding the warning signs, and Preventative measures. More info about the final project!
June 17: Book discussion: Chapter 5
Who is in the Crisis Management Team?
Spokesperson
June 18: Media training, types of media to consider, media directory and media log
June 19: Out of class: interview a member of the media about their tips for interview techniques, handling the media on a normal day versus crisis, considerations for press during a crisis, to press conference or not… that is the question, press release to the media during a crisis, how to alert media this isn’t just another press release, and you create a top 10 things to consider or you learned from the interview.
June 23: Discuss what we found about from the actual media!
June 24: Book Discussion: Chapter 6
Crisis Preparation
June 25: Crisis Communication System
June 26: Book Discussion: Chapter 7
Crisis Recognition
Selling the Crisis
June 30: Book Discussion: Chapter 8
Crisis Response
July 1: More crisis response
July 2: How to apply crisis response!!
July 3: Short Class… I know you want to watch the fire
works!
July 7: Discuss Chapter 9 and 10
Post Crisis Concerns
July 8: More Post Crisis
July 9: Wrap Up
July 10: Press Conference, Group Project Due, Individual paper
June 10: Stages of a crisis, what to do when, who might this effect… stakeholders, theory behind crisis communication
June 11: Out of class: library evening for case study research
June 12: Discuss case studies
June 16: Book discussion: Chapters 1 – 4: Crisis Management, Outline for ongoing approach, Prevention and finding the warning signs, and Preventative measures. More info about the final project!
June 17: Book discussion: Chapter 5
Who is in the Crisis Management Team?
Spokesperson
June 18: Media training, types of media to consider, media directory and media log
June 19: Out of class: interview a member of the media about their tips for interview techniques, handling the media on a normal day versus crisis, considerations for press during a crisis, to press conference or not… that is the question, press release to the media during a crisis, how to alert media this isn’t just another press release, and you create a top 10 things to consider or you learned from the interview.
June 23: Discuss what we found about from the actual media!
June 24: Book Discussion: Chapter 6
Crisis Preparation
June 25: Crisis Communication System
June 26: Book Discussion: Chapter 7
Crisis Recognition
Selling the Crisis
June 30: Book Discussion: Chapter 8
Crisis Response
July 1: More crisis response
July 2: How to apply crisis response!!
July 3: Short Class… I know you want to watch the fire
works!
July 7: Discuss Chapter 9 and 10
Post Crisis Concerns
July 8: More Post Crisis
July 9: Wrap Up
July 10: Press Conference, Group Project Due, Individual paper
Want to be a professional? Join LinkedIn. I personally recommend it for students who are looking to link up to other professionals.
Contacting Me
So, you realized that you need to contact me but have no clue how to get a hold of me? Two ways: kernsscibu (at) gmail or on myspace at fialakerns. If you need me ASAP, call me.
3 comments:
Caleb Young, Katie D., Whitney D.
The special considerations a CMT should consider would be a need for a virtual team and the coordination with external agencies.
A CMT would address these issues sharing information over internet and telephone with no face to face communications and the CMT may need to coordinate their efforts with firefighters, police, emergency medical teams or the Red Cross.
I looked through the Chamber and did not see the special considerations. But I would say a special consideration during a crisis would be for patients or staff who are deaf or speak a different language.
Having someone on staff know sign language would help. Knowing how to use TTY is also important.
Hiring people who are educated in more than one language is a preventative measure to avoid language barriers during a crisis. If that is not possible, have interpreters' numbers.
chapter... not chamber... sorry guys!!!
Liz
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