Look at page 69 in the book. We looked at this before but we haven't discussed how this would be relevant to your crisis plan for the hospital.
Look at Table 5.1 and define a specific task statement or create a new one and then identify the knowledge points, skills, and traits necessary for that task statement for the crisis team.
Don't just copy and past from the book please. What would the Illini Community Hospital Crisis Team's Task Statements look like and supporting knowledge, skills, and traits.
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Task Statement-
Make quick decisions necessary to handle the media during a crisis.
Knowledge-
1.Understand how to structure key statements.
2.Understand the value of prepping key speakers.
3. Understand time elements.
Skills-
1. Ability to speak calmly in front of groups and on television.
2. Ability to prepare effective statments quickly.
3. Ability to organize groups of poeple during a crisis.
Traits-
1. Stress tolerance
2. Assertive
3. Willingness to speak in front of people.
4. Willing to work with others and take charge.
Caleb Young, Katie D., Whitney D.
Task Statement:
Work as a team to acheive the crisis goals.
Knowledge:
1.Be open minded about different ways to solve a problem.
2. The more you understand about a potential crisis, the easier it will be to resolve a problem.
Skills:
1. Develop effective communication with internal and external stakeholders.
Traits
Apply knowledge by drills and training CMT members.
Knowldege: structure key statements - prepping speakers - Time.
Skills: Speaking infront of people - being able to speak clearly and effectivly in a short period of time - being able to organize a group.
Traits: Stress tolerance - assertiveness - willing to speak in front of a group - willing to take charge and work with others.
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